Email

An e-mail account is automatically generated when your account is created.

You will find the webmail on mail.his.se. Log in with your user name only, not the entire email address.

If you want to add your student e-mail to your private device, these are the general settings:

  • Type of account: Exchange
  • Server: mail.his.se
  • Domain: hs.local
  • User name: the same as for your user account
  • Password: the same as for your user account

Different devices require different settings. If you need other settings, you can find instructions at www.his.se/helpit.

 

IT-service

Helpdesk opening hours

Visit: Helpdesk, Building E, second floor

Opening hours during the summer

5 June - 21 June
Monday - Friday at 10:00-12:30

25 June - 10 August
Closed

13 August - 17 August
Monday - Friday at 10:00-12:30

Regular opening hours: 10:00-11:30 and 12:30-14:30

Telephone: +46 (0)500 - 44 88 00
08:00-11:30 and 12:30-16:00
Phone line closed Thursdays 08:30-09:30

E-mail: helpdesk@his.se

Guides and instructions online: www.his.se/helpit

System maintenance

IT service conducts system maintenance once a month, normally Fridays from 8 am to 12 pm. You may experience system errors in all University IT-systems.

Maintenance windows 2018:

  • Jan 11
  • Feb 16
  • Mar 16
  • Apr 20
  • May 18
  • Jun 15
  • Jul 14
  • Aug 17
  • Sep 21
  • Oct 12
  • Nov 16
  • Dec 14