IT Service

IT-service is a unit within the IT department. IT-service supports students, staff and guests in matters concerning the University's IT environment. We are responsible for the operation and maintenance of the University's shared IT infrastructure for networks, servers, workstations and systems. We also coordinate and execute the procurement of IT equipment and software.

User Account and password

Email

Computers and applications

Wi-FI - wireless network - eduroam

Printing and copying

 

IT-service

Helpdesk opening hours

Visit: Helpdesk, Building E, second floor

Opening hours during the summer

5 June - 21 June
Monday - Friday at 10:00-12:30

25 June - 10 August
Closed

13 August - 17 August
Monday - Friday at 10:00-12:30

Regular opening hours: 10:00-11:30 and 12:30-14:30

Telephone: +46 (0)500 - 44 88 00
08:00-11:30 and 12:30-16:00
Phone line closed Thursdays 08:30-09:30

E-mail: helpdesk@his.se

Guides and instructions online: www.his.se/helpit

System maintenance

IT service conducts system maintenance once a month, normally Fridays from 8 am to 12 pm. You may experience system errors in all University IT-systems.

Maintenance windows 2018:

  • Jan 11
  • Feb 16
  • Mar 16
  • Apr 20
  • May 18
  • Jun 15
  • Jul 14
  • Aug 17
  • Sep 21
  • Oct 12
  • Nov 16
  • Dec 14