Wireless network (Wi-Fi)

If you need wifi access on campus, you can connect to eduroam.

WiFi - eduroam

Use your student username@his.se and your regular password to connect to eduroam. Some devices require a certificate to be installed, or network settings to be adjusted. If you are having trouble connecting, visit the eduroam guides on HelpIT.

HiSGuest

Guest lecturers or other visitors can receive a guest account and connect to the HiSGuest network. You can get a guest account from the reception, the library or at the IT Helpdesk. 

Win7/8 installer: eduroam.exe
Certificate file: ca.cer

 

IT-service

Helpdesk opening hours

Visit: Helpdesk, Building E, second floor

Opening hours during the summer

5 June - 21 June
Monday - Friday at 10:00-12:30

25 June - 10 August
Closed

13 August - 17 August
Monday - Friday at 10:00-12:30

Regular opening hours: 10:00-11:30 and 12:30-14:30

Telephone: +46 (0)500 - 44 88 00
08:00-11:30 and 12:30-16:00
Phone line closed Thursdays 08:30-09:30

E-mail: helpdesk@his.se

Guides and instructions online: www.his.se/helpit

System maintenance

IT service conducts system maintenance once a month, normally Fridays from 8 am to 12 pm. You may experience system errors in all University IT-systems.

Maintenance windows 2018:

  • Jan 11
  • Feb 16
  • Mar 16
  • Apr 20
  • May 18
  • Jun 15
  • Jul 14
  • Aug 17
  • Sep 21
  • Oct 12
  • Nov 16
  • Dec 14