IT Service

IT-service is a unit within the IT department. IT-service supports students, staff and guests in matters concerning the University's IT environment. We are responsible for the operation and maintenance of the University's shared IT infrastructure for networks, servers, workstations and systems. We also coordinate and execute the procurement of IT equipment and software.

User Account and password

Email

Computers and applications

Wi-FI - wireless network - eduroam

Printing and copying

 

IT-service

IT Helpdesk 

E-mail: helpdesk@his.se
Phone: 0500-44 88 00
Desk: Building E, first floor (next to Student services)

Opening hours

Desk

June 21 - August 18: Closed
August 19-23: 10-12
From August 26th: regular opening hours weekdays 10-11.30 and 12.30-14.30

Phone

Weekdays 8-9.30, 10-11.30, 12.30-14.30, 15-16

E-mail

Watched weekdays 8-16

System maintenance

IT service conducts system maintenance once a month, normally Fridays from 8 am to 12 pm. You may experience system errors in all University IT-systems.

Maintenance windows 2019:

  • Jan 11
  • Feb 15
  • Mar 15
  • Apr 12
  • May 17
  • Jun 14
  • Jul 12
  • Aug 16
  • Sep 20
  • Oct 11
  • Nov 15
  • Dec 13