The quality policy stipulates that quality management within all operations at the university is to be based on improvement cycles. The improvement cycle is a central component of the quality management system.
Quality management shall encompass all operations, from unit and administrative levels to an overarching university level. Employees, undergraduates and doctoral students shall, based on their roles, actively and systematically contribute to this work. This participation, cooperation and systematic approach cements and develops a quality culture.
The structure of the quality management system
In terms of structure, the quality management system encompasses three levels. The quality policy, which describes quality management in general terms, comprises the overarching level.
On the next level, level 2, divisions are made to better clarify how the quality management system is implemented in the different areas of operations. Specific governing documents describe these different areas.
- Operations and management support
- Overarching management and governance processes at the university
The lowest level, level 3, comprises the processes and activities that we conduct in order to maintain and develop quality within operations. These processes and activities are described in specific governing documents.
Vice-Chancellor's Advisory Board for Quality
The Vice-Chancellor's Advisory Board for Quality advises the Vice-Chancellor in matters concerning quality management and provides a basis for the Vice-Chancellor's decisions on such matters. The advisory board is headed by the Pro Vice-Chancellor.