Johan Zaxmy
Lecturer in Informatics
School of Informatics
System Administration and User Support G1F
Course, Bachelor's (1st cycle),
7.5 credits,
IT389G
Application
Choose a course instance to see course syllabus and admission requirements.
Autumn 2024, Location: Skövde, Pace of study: 50%
Application
Application is done after nomination.
Course syllabus, with reading list
When? Where? How?
Study period: 4 November 2024 - 19 January 2025
Location: Skövde, Campus, Daytime
Pace of study: 50%
Admission Requirements
The course has the following entry requirements: passed IT115G Computer Fundamentals G1N (or the equivalent).
Selection
Guaranteed admission.
Language
The courses are conducted in English.
This course teaches basic knowledge on central aspects in system administration and user support. From a technical perspective, the course covers among others the administration of both workstations and servers, planning and maintenance of those systems and services used in such environments. From a non-technical perspective, the relation and communication between system administrators and other stakeholders within and outside the same organisation are discussed, with special focus on non-technical users. Here, human, ethical, juridical, and communicative challenges that may arise are covered, for example in the context of a customer service ("helpdesk").